Shipping & Returns

Shipping & Returns

Louise Love Sale Items

Please note that sale items are a final sale and cannot be returned for a refund or exchange unless deemed faulty.


PACKAGING AND SHIPPING 

We use Australia Post Parcel Post, email tracking advice available.

Orders placed on a weekend or any public holiday will be processed within 24 hours or the next business day.

NOTE: We currently only ship items to addresses within Australia. Please ensure your delivery details are correct as we are unable to re-direct packages once your order has been dispatched.

Are you a fancy International Louise Love  customer?  If you fit this description please email us at alannah@louiselove.com.au 

Please note, we do not ship to PO Boxes. Orders that are submitted with PO Boxes will be contacted for an alternate delivery address.

Louise Love Standard Shipping Charges

$15.00  Australia-wide (All charges quoted to you are inclusive of GST.)
You may be required to pay further charges where a change in delivery or delivery address is requested by you.

Louise Love Shipping Time

Delivery for orders placed by 10.00 A.M. Monday - Friday AEST (for in-stock items only) are shipped via Australia Post Parcel Post and should be delivered within 3-7 days depending on your address location. Any delivery date or time specified by us is a best estimate only and Louise Love will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.
Orders are subject to availability.
Orders will be delivered between Monday - Friday 9am - 5pm. Please note, unfortunately we are unable to deliver on weekends.

 

 Availability of Product

All orders are subject to availability. We will do our VERY best to supply you with your ordered item. Please note, on occasion your dream purchase may not be available. In this instance the Louise Love Team will contact you and offer you a replacement size or refund for the available item. Our aim is to ensure that you are happy and so please feel free to contact us anytime.

PR/Customer Service Enquiries

Please email: little.alannah@gmail.com